Shipping & Delivery Policy
Southern Drip
At Southern Drip, we aim to deliver your order as quickly and smoothly as possible. Please read the information below to understand how our shipping process works.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with tracking details (where applicable).
Shipping Locations
We currently ship to:
UK/Europe - International
If your country is not listed at checkout, please contact us before placing an order.
Shipping Times
Estimated delivery times (after dispatch):
UK: 2–5 business days
Europe: 5–10 business days
International: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, postal delays, or peak periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Any promotions or free shipping offers will be clearly stated on our website.
Tracking
When available, tracking information will be sent via email once your order has been dispatched.
Please allow up to 24 hours for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delays & Lost ParcelS
Southern Drip is not responsible for delays caused by shipping carriers or customs.
If your order appears lost or significantly delayed, please contact us at [[email protected]], and we’ll do our best to help.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders sent to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
Email: [ [email protected] ]